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Nowhere on the website did it point out the product or service’s age or that it had been on Show for that lengthy. This insufficient disclosure is extremely deceptive. After i lifted these worries with staff, the discussion grew to become increasingly dismissive. To prevent escalation, I still left the store without the need of acquiring the product. Later that evening, I checked the merchandise web page again—and recognized the listing experienced abruptly been downgraded from “Superb” to “Good” affliction, confirming my fears. I contacted customer service via chat, and Even though the consultant claimed the products were pulled from sale, I had been nonetheless ready to see it shown online underneath Fantastic Situation, even now lacking any point out on the lacking griddle, Display screen position, or age. Following a lengthy chat, I had been supplied a brand new device at entire selling price—almost nothing a lot more. This was a remarkably disappointing expertise from a retailer I’ve dependable For a long time. -“Open Box” could mean a seven-calendar year-outdated Exhibit model with missing components. -Site listings may be inaccurate and lack essential disclosures. -In-retail outlet interactions may switch unprofessional after you increase authentic considerations. -And customer care may supply no true resolution. I hope this serves like a warning for Other folks who, like me, count on Greatest Get's solution listings and track record.
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To support your routine throughout the holiday hurry, quite a few Most effective Obtain outlets might be open for extended holiday break several hours. Some retailers may have unique hrs exactly where expected by regional ordinances or landlord regulations.
Check out the Purchase Status website page and enter the buy amount (out of your order affirmation e mail), moreover the final name and telephone number you made use of to put the order. In case you have an account, You may as well access your orders from a Account overview after you register.
Since they took away the points software and pressure you to obtain their credit card to receive factors (which I will never get) I don't store below as much.
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Experienced the very best knowledge at this retail store Together with the midnight launch with the Swap two. They acquired us in immediately and had a great deal of very helpful staff Doing the job the discharge.
*Progressive Leasing obtains facts from credit rating bureaus. Not all applicants are accepted. Possession by rental/lease agreement with Progressive Leasing expenditures more than the retailer’s hard cash cost.